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If you follow our study guidelines exactly as outlined in the course syllabus, in the unlikely event that you do not receive a passing score on your first attempt at the state insurance exam, we will allow you an additional 30 days to study at no charge.*

Refund Policy

In purchasing our courses, students receive a temporary license for proprietary intellectual property as a part of our online training courses. All sales are considered final. We will, however, issue a full refund for an online course or exam if you have not accessed the course and make your request within 3 days after your purchase date. Email your online order confirmation along with a request for cancellation and refund*

* Guarantee and refund policy only applies to state insurance pre-licensing courses purchased from the website at retail prices. Courses offered under the
website are not covered under this guarantee. You must take the state insurance exam within 10 days of course completion. If you do not pass the state exam, and want to request a course restart, contact us within 48 hours after you receive your exam score. Email your request along with your official state insurance exam score sheet.


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